Forum Discussion
Can't collapse all groups in new Outlook?
- None NoneNov 09, 2024Copper Contributor
I don't have the luxury of going back to the older version. Microsoft has made it so that I can't add new accounts on the older version and I recently got a new work account so I'm forced to use New Outlook, which would be fine if it wasn't so buggy. You'd think they'd at least do a like-for-like functionality check before releasing it. So annoying.
- MTJohnsonMay 02, 2024Copper ContributorYeah, I am going back to the old one.
- clogva1Jun 23, 2025Copper Contributor
Yeah, I'd go back to the old one, but all my templates for emails disappeared in the old one. Also, all the delayed emails I have for the next year (41 messages) don't even show up in the new outlook. They are only in the classic, but the one I created in the new isn't in the classic, so I'm out of luck, I guess.
- clogva1Jun 26, 2025Copper Contributor
I found a work-around for the messages in my outbox with delayed sending. In old outlook, I moved those messages to the Draft folder. Then I opened the new outlook and they were in the draft folder waiting to be sent. I redid all the send dates to be sure.
- CynicalOptimistMay 23, 2024Copper Contributor
MTJohnson Same - scratching my head that they wouldn't include this feature...