Forum Discussion
Leslie Girardot
Mar 22, 2020Copper Contributor
CAN'T BELIEVE THIS ! ! ! I moved 3 emails into same folder and they're duplicating themselves.
Noticed this morning, spent $29 with Microsoft outlook support twice. it's now 1:45 AM. ONE of the 3 emails in the folder had 110 screens (10 per screen) = 1,100 entries of same email; AND STILL ...
Leslie Girardot
Mar 24, 2020Copper Contributor
If you open a folder and it's got thousands of emails in it what's the best way to count how many times an email has duplicated itself ? WHEN FILE FIRST OPENS YOU ARE SHOWN THE FIRST 10 EMAILS ONLY ( THAT'S ALL THAT FITS IN MY FIRST SCREEN).. Highlight the first email - move cursor inside slide bar (AT BOTTOM). Start CLICKING INSIDE SLIDE BAR -- Each time you click the screen will page down to the second set of 10 emails, then the third set of 10 email, fourth set of 10 emails; ETC. I'm basically looking at A SCREEN view (of 10 emails). When I finally found the end of this self duplicating email I had clicked the cursor 180 times (180 screens) @ 10 listings per screen = 1,800 duplications. Funny thing is when I found the bottom I could sit here and watch outlook add another copy every 6 seconds.
LESLIE G.
HotCakeX
Mar 24, 2020MVP
Oh i get it now, thanks for the explanation. I'm not sure why it's happening but can you try find the original emails, copy/move them to another folder and then delete this folder that is constantly creating duplicates for you?