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melissa1580's avatar
melissa1580
Copper Contributor
Oct 24, 2024

Can't Add or Edit Contacts in Outlook 365

I can't add or edit a contact in Outlook 365...whether on the web or in the app. However, I can on my iPhone. Any suggestions would be appreciated!  
khoulihan505's avatar
khoulihan505
Copper Contributor
Oct 30, 2024

melissa1580 I can't do that either. Did you find a solution?

 

melissa1580's avatar
melissa1580
Copper Contributor
Oct 30, 2024

khoulihan505 Nope. I'm also waiting for support through the app to get back to me and it's been a week. I also can't see, add or edit my contacts on the web or desktop app.

  • Scott375's avatar
    Scott375
    Copper Contributor
    Nov 15, 2024

    I found this a partial solution to my problems with the New Outlook.

    My contacts (people) reappeared when I went to Windows settings > apps > installed apps > Outlook (new) > Advanced and then clicked on repair. While they reappeared, I was not able to delete any but I could edit them. Progress, but not perfection.

  • khoulihan505's avatar
    khoulihan505
    Copper Contributor
    Nov 06, 2024

    Hi Melissa. Any updates?

  • Wallyb0770's avatar
    Wallyb0770
    Copper Contributor
    Nov 01, 2024

    melissa1580 I have the same issues. I can see my contact names and email addresses, but I cannot add a contact or edit any contacts in office365.com or in my client app.

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