Forum Discussion
Laura Wright
Aug 17, 2020Copper Contributor
Can't add another email account to desktop outlook
I recently removed 2 of the 3 email accounts I had on my desktop version of Outlook. I want to put them back (they are both gmail acccounts) but when I try to do that, it keeps telling me there's a ...
- Aug 17, 2020
Laura Wright Are you using an App password or your actual password? That message is telling you to log into your account at google and create an app password.
Laura Wright
Aug 18, 2020Copper Contributor
Diane_Poremsky_MVP Can you explain what the purpose of an app password is, and why I wouldn't just use my regular Gmail password? It says I can use that if I have 2-step verification turned on. I've never had that turned on (and confirmed it's not on how), so I'm not so sure I've used an app password in the past.
Laura Wright
Aug 18, 2020Copper Contributor
Wait, my mistake, I was on the wrong account! I see I have 3. I have just created another one, input it three times for the three error messages, closed and reopend Outlook and am no longer getting the messages!! Thank you!!!!!!!!!!!!!!!!