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Liam_Hayward's avatar
Liam_Hayward
Copper Contributor
Jun 22, 2023

Cannot send emails to AOL or Yahoo

Hi, for months I have not been able to send email to either AOL or Yahoo email address. Every other one works.

 

Is there a fix for this?

 

Thanks

Liam Hayward

10 Replies

  • Liam_Hayward's avatar
    Liam_Hayward
    Copper Contributor

    Liam_Hayward 

     

     

    When Office 365 tried to send your message, the receiving email server outside Office 365 reported an error.
    mailOffice 365suerackley
    Sender Action Required
         
      Policy violation or system error

    How to Fix It
    Check the "Reported Error" from the "Error Details" section shown below for more information about the problem. The error might tell you what went wrong and how to fix it. For example, if the error states that the message was blocked due to a potential virus or because the message was too large, try sending the message again without attachments.
    If you're not able to fix the problem, it's likely that only the recipient's email admin can fix it. Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin about the problem. Give them the "Reported Error" from the "Error Details" section below.

    Was this helpful? Send feedback to Microsoft.


    More Info for Email Admins
    Status code: 550 5.0.350
    • Csebold's avatar
      Csebold
      Copper Contributor

      Liam_Hayward 

      Did you get resolution? If so, how did you resolve? I am having the same issue! It only started when I upgraded to Windows 11.

       

       

      Thanks

      • Roamphotos's avatar
        Roamphotos
        Copper Contributor

        Csebold I’m having same issue. Tried sending emails to all my clients and all with aol or yahoo emails got returned. 

  • Hi Liam_Hayward 

    do you get NDR when you send to anyone of them post it here.

     

     


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