Forum Discussion
Cannot open Outlook
To see your profile you will need to go to 'Control Panel' > 'Mail' then you will see your Outlook profile.
In your case you can create a new Outlook profile so while on the same 'Mail' windows > click 'Show Profiles' > click 'Add' > type profile name > 'Always use this profile' > then outlook will start provisioning your new profile > follow the prompts thereafter.
Let me know if this works.
Ash,MCE
I followed your suggestion and changed my profile and am still getting the same error message. I started my Outlook setup with my personal email account. Then added 2 work accounts and I want to access my email for all of my accounts.
I am the same as FrankCodi , tried all that. Now I get screen saying” Cannot start Microsoft Outlook. The set of folders cannot be opened. The information store could not be opened”
I can’t just delete everything, and try something else as it has all my historical stuff in there, somewhere.
it is very frustrating.
can anyone help, back in my sixties I was on top of all this, has it got harder?
I am also getting this message. And then I get a message that says "System resources are critically low. Close some windows." And then I get "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened." I had the program open and was using it. And then it just quit on me. Asked me for my password and then was done.
- Try re-creating the Outlook profile and use cached mode. Make sure you are caching only 1 month of data because from the issue you are reporting, looks like Outlook is getting overwhelmed with the data it needs to grab from the server.
https://www.bemidjistate.edu/offices/its/knowledge-base/create-a-new-profile-in-outlook-2016-windows-10/
https://www.technipages.com/outlook-2016-enable-or-disable-cached-exchange-modeThank you for your reply. I have some issues with your steps. I don't know that I have control panel to set up a new profile. The steps in the link you gave are not something I can even find to start. I have a settings, but not a control panel in the way that it is shown on the diagram. So cannot do that without an updated version of steps. And the other issue is that I cannot even get Outlook Client to OPEN, much less change the cache settings. And none of the steps are current that I can tell. Is there any way to link me with a current Windows 10 version of steps? And if these are Exchange issues, the only account I have that is an Exchange account is my work, which was not allowing me to log in, so I deleted it altogether, but the problem got worse after doing so. I don't think the other emails are set up on Exchange. Please advise. Thank you so much!
