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Ugis1971's avatar
Ugis1971
Copper Contributor
Jun 21, 2023

Cannot open attached files larger then some 7 MB at Microsoft Outlook.com email

Hello, everybody !   I cannot open attached files larger then some 7 MB at Microsoft Outlook.com email. The notice “Error downloading the file. Could not fetch the file content” appears. I can op...
Ugis1971's avatar
Ugis1971
Copper Contributor

Deleted 

Hi !

 

I'm using internet version of Outlook and using it for many years, but this problem appeared just some 2 month ago and only with attached files bigger than some 7-8 MB.
Smaller files Outlook is opening without any problem.

 

I can open these bigger files with Gmail or with my phone Outlook application, but cannot open with my computer. Sometimes it's opening, sometimes not (the same file), however I'm not changing anything in my computer or Outlook settings.

 

I can't understand why is that and how to fix it.

 

See attachment.

 

Ugis

Deleted's avatar
Deleted
Jun 22, 2023

Hi Ugis1971 

I think this issue is related to Browser Security setting try to use another browser and modify your browser setting.

 

 

If I have answered your question, please mark your post as Solved

If you like my response, please give it a Like :smile:

Appreciate your Kudos! Proud to contribute! 🙂

 

 

  • Ugis1971's avatar
    Ugis1971
    Copper Contributor
    Jun 22, 2023
    Hello !
    My internet browser is Microsoft Edge, so it have to be compatible with Microsoft Outlook email as they both are products of the one company.
    I have no idea what I have to change in browser setting to solve this issue. Can you help, please ?

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