Forum Discussion
Cannot delete mails in the Focus Folder anymore
What is wrong with Outlook? It has been nearly 2 weeks, and I cannot delete my emails in the Inbox, Focus emails folder. If I delete them, they reappear immediately, so now the inbox is growing and I...
Hi Sem7889.
Does this issue occur on the web? Can you delete other emails from folders like Deleted items?
Follow these steps to try to resolve the issue
- Update Outlook with the Send/Receive button
- Create a new Outlook profile
- Check if there are any Outlook rules causing emails to return
- Delete emails on Outlook web to isolate the issue if it's a desktop issue.
If you find this information helpful, please mark it as best response which will assist others with the same question.
/Temitope Victoria
#temitopevictoriacompany
TTemitope_Victoria This IS on the web version. The free one.
None of the mentioned suggestions help.
MS
