Forum Discussion

beauknowsdiddly's avatar
beauknowsdiddly
Copper Contributor
Aug 31, 2024

Can not perform this action on your mailbox.

I have an msn.com email address that I've been using for years and years. I always check my email online via outlook.live.com. Whenever I get spam in my inbox I always right click and block. I've been doing that for years as well. A couple days ago, whenever I click block I'm now getting, "Cannot perform this action on your mailbox". I can no longer block emails. Again this is not the outlook from office it's the online version.

    • EagleEye1977's avatar
      EagleEye1977
      Copper Contributor
      I am now getting the same error as well. Can anyone help?
  • JohnC2480's avatar
    JohnC2480
    Copper Contributor

    I have the same issue. Sometimes the from address is empty but most of the time my email address is listed in the CC field.

    beauknowsdiddly 

  • info2230's avatar
    info2230
    Copper Contributor

    I'm finding that is has this message only when my email was used as the spam sender. 

    • JohnC2480's avatar
      JohnC2480
      Copper Contributor
      I am not the sender and who the sender is when I click on the message in Outlook.
      I have replaced my hotmail address with XXXXXXXX to protect my anonymity
      When I click "View message source" is see a lot of HTML code masking the sender it shows.

      From: "Jacuzzi Bath Remodel.",JEb53/32115 <email address removed for privacy reasons>
      Sender: "Jacuzzi Bath Remodel." <email address removed for privacy reasons>

      and further down

      <style type="text/css">
      a{ text-align: center; color:black; font-size: 25px; font-weight: bold; line-height: 32px; margin: 0; justify-content: center;display: grid;}
      img { display: block; margin-left: auto; margin-right: auto;}
      u{display:none}

Resources