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Ted_Houghton's avatar
Ted_Houghton
Copper Contributor
Apr 03, 2022

Can download headers but not content of messages - Outlook 2019

I cannot send or receive emails from Outlook 2019. This just happened two days ago. I have an internet connection. Other devices are sending/receiving OK so it's not a problem with my host email server. I have verified my email account settings in Outlook. I can download the email headers, but not the content. I do not receive any sort of error message when I click on the Send/Receive button - absolutely nothing happens. I am not working offline.

 

Any suggestions would be most welcome. Thank you.

Ted

  • Ted_Houghton's avatar
    Ted_Houghton
    Apr 04, 2022
    I ended up re-installing MS Office and Outlook now works as expected. This was per guidance from MS Support, where I had the help of the best tech support person I have ever encountered.
  • Ted_Houghton's avatar
    Ted_Houghton
    Copper Contributor
    Apr 04, 2022
    I ended up re-installing MS Office and Outlook now works as expected. This was per guidance from MS Support, where I had the help of the best tech support person I have ever encountered.

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