Forum Discussion
Can anyone help getting a .pst file into my new outlook.com email address
Sorry in advance if posted in wrong place , not that tech savvy.
I have had to get a new email address as my old one was recently compromised.
My file from Microsoft is ready to be put in but I am unable to do it.
Can someone please explain to me the easiest way to get this file into my new email address ?
I have tried following the tutorials on the web but with no success.
It seems my outlook email home screen is different to theirs so I have a different starting point altogether or maybe I am just to stupid to understand how to do it.
Thanks in advance for any and all help.
Hi Mickyb181
connect outlook to old account and let it download all files. then export to PST file.
Connect outlook to the new Account and import the Old PST file.
If I have answered your question, please mark your post as Solved
If you like my response, please give it a Like
Appreciate your Kudos! Proud to contribute! 🙂
- Thank you very much for your reply.
Unfortunately question has not been answered.
I simply do not have the required icons on my outlook home screen to do what is required.
I have tried following tutorials from the internet but they all start from a different home screen to what I currently have so cannot be done.
I have received my .pst file from microsoft but when I try to put it into my new email address it will only accept .csv files and there is nothing to say "import".
I have deleted outlook from laptop and downloaded from Microsoft website but just keep getting the same version as I previously had.
Thank you for your response but it has not solved my problem.
