Forum Discussion
Bug in Outlook mobile app (Android). How to report?
Hi tfseak - You might want to open an in-app ticket using the steps provided in the below article.
Regards
Dhruva
I went into the FAQ area, and this is what I got :
The problem in this message is that it talks about "Microsoft 365 app", not mobile app.
And when I "select my profile picture in the top left”, there is NO “Send Feedback”. Nevertheless, I tab on the “circled question mark” and there I found a “Send feedback”. I have sent a feedback but visibly, it’s a “one way” message without return. So I’m not sure my voice is heard.
- Dhruva_KudvaJan 25, 2023Brass Contributor
Hi tfseak - I believe you looked in the wrong place. From the Outlook for mobile app, go to Help & Feedback > Contact Outlook Mobile Support and navigate the options to create an in-app ticket.
Regards
Dhruva
- tfseakJan 26, 2023Copper Contributor
That was your article telling so. The FAQ.
I was there (Contact Outlook Mobile Support) already but nobody replied me, so I left because I need to write emails.
I just reopen it again and found that someone replied me 12 minutes after I opened the conversation!Well, let me try again...
- tfseakJan 27, 2023Copper Contributor
Let's have a laugh at how bad Microsoft support service can be.
Look at the time. 3 hours after I "restarted" the conversation, there's still nobody to take care of the "in-app ticket".
When I'm writing this post, that is the next day, there is still nobody!
If I'm the boss, I would fire that Ivan!
- Dhruva_KudvaJan 27, 2023Brass Contributor
tfseak LOL! Now that's something which is not in my control Nevertheless, I wish you good luck and hope you are able to get this out to the right team.
Regards
Dhruva