Forum Discussion
keithmiller0
Jun 12, 2024Copper Contributor
Attachment confusion - .pdf/.crdownload
I've got a quandary with one user who is attaching a .pdf to an email, using the "Attach File" menu, but when the file is attached and sent/delivered, the attachment has been renamed with a .crdownlo...
LeonPavesic
Jun 18, 2024Silver Contributor
Hello keithmiller0,
the .crdownload extension is typically associated with Chrome and indicates a file that is still in the process of being downloaded. If the file is showing up with this extension when attached to an email, it suggests that the file may not have been fully downloaded.
If you start a download in the Google Chrome web browser, Chrome appends the extension "crdownlaod" during the download process. As soon as the download is complete, Google Chrome removes the extension again. If you cancel a download, Chrome automatically deletes these files. However, if the browser or operating system crashes, the file with the extension "crdownload" remains on your computer.