Forum Discussion
diversity_
Sep 02, 2019Copper Contributor
android outlook server search not working
Installed outlook for android today and configured an IMAP account. When doing a search no results show up even though all categories is checked. I am 100% sure there should be results as there a...
Thomas_Gaardsoe
Copper Contributor
Same problem here. Having spent almost one year trying to solve this and many times tried consulting Microsoft about this fatal issue, I am about to give up and cancel my Microsoft subscription for good. Has anybody solved this problem beyond rebooting, reinstalling, repairing index in MS Outlook on the computer?
I currently have more than 100.000 emails that I cannot search on my phone.
My patience is running thin
I currently have more than 100.000 emails that I cannot search on my phone.
My patience is running thin
Paultheportoscom
Jul 28, 2023Copper Contributor
I had this problem for 2 years, Android Outlook Search never found anything (though it used to work, and reinstall did not help). Search worked fine on my wife's Galaxy S22, but not mine, so I compared them. Same app version, but hers had the Home icon in the upper right of the screen after tapping Search. MINE DID NOT.
We both use an IMAP mail server as our primary mail account, but I noted she had also added her Yahoo mail account into her Outlook, while I only had one account. It seems the Home icon is only there if you have multiple accounts. I added my Yahoo mail account, then saw the Home icon, accessed the drop down, chose ALL, and now search works fine, including searching in my IMAP mail.
More details:
Unfortunately, you get duplicates. I see that if I delete a Yahoo mail message from my phone app, the mail disappears on the Yahoo Mail website (good), but it does not work the other way around (bad).
I rarely check or use Yahoo mail for anything at all, so I am not overly concerned.
I tried deleting the Yahoo mail account from my phone in the hope the search function was permanently fixed by adding it the other day. But no, as soon as I deleted that account on my phone, the search function was broken again.
Lastly, with the two accounts added to the app, the search works fine, but only in All Accounts mode. Selecting just my IMAP mail results in nothing found. Selecting both finds words in both accounts.
We both use an IMAP mail server as our primary mail account, but I noted she had also added her Yahoo mail account into her Outlook, while I only had one account. It seems the Home icon is only there if you have multiple accounts. I added my Yahoo mail account, then saw the Home icon, accessed the drop down, chose ALL, and now search works fine, including searching in my IMAP mail.
More details:
Unfortunately, you get duplicates. I see that if I delete a Yahoo mail message from my phone app, the mail disappears on the Yahoo Mail website (good), but it does not work the other way around (bad).
I rarely check or use Yahoo mail for anything at all, so I am not overly concerned.
I tried deleting the Yahoo mail account from my phone in the hope the search function was permanently fixed by adding it the other day. But no, as soon as I deleted that account on my phone, the search function was broken again.
Lastly, with the two accounts added to the app, the search works fine, but only in All Accounts mode. Selecting just my IMAP mail results in nothing found. Selecting both finds words in both accounts.