Forum Discussion
Advanced search not showing up
Hi, I am on Outlook for Mac version 16.64 and I can't access Advanced Search. I tried accessing it through Edit > Find > Advanced Search and as well as through using the shortcut. This is my go...
I contacted support and got the following reply:
We have noticed this issue experienced by few of our users and this has been reported to our Development Team. I understand the severity of the issue and the requirement for the resolution. Since this needs to be tested and the fix needs to be rolled out, we would not be able to provide an ETA on the fix.
Fix for any BUG filed with Outlook will be rolled out through "Updates". So we suggest you to keep your Outlook up to date. You may also refer to the Microsoft blog, where all the updates to the latest features and fixes are announced - https://docs.microsoft.com/en-us/officeupdates/release-notes-office-for-mac
https://support.office.com/en-us/article/Fixes-or-workarounds-for-recent-issues-in-Outlook-for-Mac-54afa5e3-db38-422a-9d94-3b55330ded8e/
As a workaround, you can manually open the advanced search in Outlook for Mac, by clicking on Search bar on the top right corner then, in the search ribbon click on Advanced. See if it works.
We have noticed this issue experienced by few of our users and this has been reported to our Development Team. I understand the severity of the issue and the requirement for the resolution. Since this needs to be tested and the fix needs to be rolled out, we would not be able to provide an ETA on the fix.
Fix for any BUG filed with Outlook will be rolled out through "Updates". So we suggest you to keep your Outlook up to date. You may also refer to the Microsoft blog, where all the updates to the latest features and fixes are announced - https://docs.microsoft.com/en-us/officeupdates/release-notes-office-for-mac
https://support.office.com/en-us/article/Fixes-or-workarounds-for-recent-issues-in-Outlook-for-Mac-54afa5e3-db38-422a-9d94-3b55330ded8e/
As a workaround, you can manually open the advanced search in Outlook for Mac, by clicking on Search bar on the top right corner then, in the search ribbon click on Advanced. See if it works.
With the latest Outlook for macOS update the "Option+Command+F" keyboard shortcut for "Advanced Search" is working again as before.
- How do I use this? I have latest Beta version 16.66 (22092502) and when I am on the Contacts pane and press Option-Command-F I just get the error 'beep'. Please can you advise? Thanks
- Yes. Glad that the first next update delivered the fix.