Forum Discussion
Adding gmail addresse in Outlook 2016
I deleted the 6 OST files from my disk but they are recreated when I open again the settings "Data Files" in "Mail (Microsoft Outlook)". And under "Data Files", it's still impossible to delete them. They are associated to a mail account which doesn't exist!
I found how to delete these ost files.
There were not associated in the list of mail accounts, but a folder was created in outlook. I closed these folders and then I could delete these files permanently.
Anyway, it doesn't change anything to my problem :
- If I try to create a gmail account automatically, an error message tells me that connecting to the server is impossible and asks me to try creating the account manually.
- If I then try to create it manually , using the the ports mentionned in Google help (993 with imap.gmail.com SSL/TLS and 587 with STARTTLS smtp.gmail.com) and linking it to Outlook_New.pst, it does not work either and an extra OST file is created :
"Connexion au serveur de courrier entrant (IMAP): Votre compte requiert un mot de passe spécifique de l’application pour vous connecter." :
(Incoming mail server login (IMAP): Your account requires an app-specific password to login.)
"Envoyer un courrier de test: Nous ne pouvons pas envoyer le message. Vérifiez l’adresse de courrier dans les propriétés de votre compte. Réponse du serveur : 530 5.7.0 https://support.google.com/mail/?p=WantAuthError q9-20020adff789000000b00313e2abfb8dsm9571047wrp.92 - gsmtp" :
(Send test mail: We cannot send the message. Check the email address in your account properties. Server Response: 530 5.7.0 https://support.google.com/mail/?p=WantAuthError q9-20020adff789000000b00313e2abfb8dsm9571047wrp.92 - gsmtp)
The mail address is correct and the password as well 😞
Despite these error messages an account is added in Outlook list of account but is linked to a newly created mailto:email address removed for privacy reasons in C:\Users\xxxx\AppData\Local\Microsoft\Outlook and not in Outlook-New.pst. An I cannot change the file in settings. Big mystery
And when I write a new message, the default mail address is not the default on as per settings but the gmail address ! But after closing Outlook 2016, my default mail address is ok.
Thanks for your help