Forum Discussion
ElvisKulichi
Jan 04, 2024Copper Contributor
Add my own email address to safe Senders list
Enquiry emails from my website are being sent to spam. I have added rules but they are not working: I have added my website domain to safe senders list and have tried adding my email a...
VasilMichev
Jan 04, 2024MVP
How exactly are the messages being sent, are you authenticating with your outlook.com credentials or is the tool impersonating/relaying messages? And what is the reason they are marked as spam (i.e. what do the headers show)? Make sure that the message delivery method respects the SPF/DKIM configuration on your domain, as recently most email providers started enforcing stricter rules around that.