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Germayne's avatar
Germayne
Copper Contributor
Nov 09, 2021

Account verification loop

Hello,

I've had my hotmail account for years, and suddenly it's asked me to verify my account. Once I complete it, my normal email briefly are visible, and then it flashes back to the verification screen again. This continues to happen and has been happening for about a week. Any help would be appreciated.

 

  • Hi
    Probably blocking ads and cookies causes .
    Sometimes it helps to enable Edge as your default browser.
    • Germayne's avatar
      Germayne
      Copper Contributor

      Deleted Hello,

       

      Thank you for your help.

      I've tried logging in with Edge and I get the same results. Sorry I'm not particularly savvy with these things, how do I go about looking to unblock cookies if they've been blocked already?

       

      • Deleted's avatar
        Deleted

        Germayne 

        Disable the extension that causes ad blocking.
        in Edge, sign in with your Microsoft account - turn on sync on all your devices.
        And the easiest way will be to add your mail address - to the Mail application for Windows10 - just log in with your Microsoft account and the synchronization of credentials should be correct.
        Of course, update the system and restart the computer

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