Forum Discussion
Jacquie_Davies
Jan 16, 2023Copper Contributor
Account recovery form link not working.
Hi This is Jacqui I have received the account recovery link but still unable to recover my Microsoft account. Every time I use the email link it is asking for a code. After entering the code,...
Jacquie_Davies
Jan 16, 2023Copper Contributor
Sorry, what I meant was I have not received a verification code and there is no way to request one.
It says "I have a code" when I select this I get a field to enter a code, but I do not have one, it then says "use a different verification option" when I select this, it takes me back to the previous page.
Regards
Jacqui
It says "I have a code" when I select this I get a field to enter a code, but I do not have one, it then says "use a different verification option" when I select this, it takes me back to the previous page.
Regards
Jacqui