Forum Discussion
losingthewilltolive
Nov 06, 2023Copper Contributor
5.7.520 Message blocked because it contains content identified as spam. AS(4810)
Hi
My outlook this afternoon suddenly decided to stop working properly. I have 2 outlook emails neither of them are sending emails with attachments. I can't even send one to myself without it being rejected. There is no admin person to refer to. What is going on?
The messages get sent back with:
Your message wasn't delivered because the recipient's email provider rejected it.
Diagnostic information for administrators:
Generating server: SE2P216MB1965.KORP216.PROD.OUTLOOK.COM
Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)'
Original message headers:
I've taken out the email address I was trying to send to which was written under Generating Server.
I have had a look at other community forums and cannot find a resolution.
Thanks
- The_IT_guy_IECopper Contributor
********SOLUTION and the cause are in the user computer *****
After 2 days working to sort the problem SOLUTION:
The Problem: Virus - malwares.
The problem was just happening when attaching files on the email .
The problem in my case was happening only in the Opera Browser .
The test did sending from mobile and Mozilla Firefox was fine .
Than a conclusion of some possible problems started extensions I had allowed on Opera .
Also coincident or not I was trying to setup some smart plug using EWELINK the while I was doing the configuration some settings were drastic change in my network by using this application to setup the smart plugs … if you every want use any cctv cameras or any this smart plugs don’t attach it in your local area network …. I always avoid but this time I was did not want create a VPN or setup a separate swich and end up in troubles as it …..
solutions:
reset windows firewall for default.
reset network for default.
Remove and uninstall all extensions from all your browsers.
running “eset online scanner” than remove all virus .
running Malwarebytes scanner and go in settings and mark deep check root fixed option.
Finalising open the windows virus and Theat protection and do all options available there .. deep check and others will restart computer to do the check.
My problem now sorted .
Why was come this message returning emails? Possible trojan on the files I was trying attaching from my computer and then the reason the message here while emails without attachment or zip compacted was not detected by the Microsoft .
Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) - 5ch4fCopper Contributor
I found a workaround on reddit. switch from html letters to rich-text. or zip the pdfs.
Its a solution till Pernille-Eskebo will fix this.
- Aline_CascaisCopper Contributor
Please find Diagnostics for 2nd e-mail not sent 👇👇👇👇👇👇👇👇👇👇
Diagnostic information for administrators: Generating server: AM0P189MB0819.EURP189.PROD.OUTLOOK.COM email address removed for privacy reasons Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)' email address removed for privacy reasons Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)' Original message headers: Received: from GV2P189MB2307.EURP189.PROD.OUTLOOK.COM (2603:10a6:150:79::18) by AM0P189MB0819.EURP189.PROD.OUTLOOK.COM (2603:10a6:208:19a::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6954.28; Mon, 6 Nov 2023 11:11:40 +0000 Received: from GV2P189MB2307.EURP189.PROD.OUTLOOK.COM ([fe80::9992:6f2f:6f84:999b]) by GV2P189MB2307.EURP189.PROD.OUTLOOK.COM ([fe80::9992:6f2f:6f84:999b%7]) with mapi id 15.20.6954.028; Mon, 6 Nov 2023 11:11:40 +0000 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary From: AXXXX RXXXXXXXX <email address removed for privacy reasons> To: =?Windows-1252?Q?Ana_Sim=F5es?= <email address removed for privacy reasons>, "Geral consultxxxxxxx." <email address removed for privacy reasons> Subject: Fw: Extracto Digital /10/2023 Thread-Topic: Extracto Digital /10/2023 Thread-Index: AQHaDqSObau0UW0u5UqD2tIU1xbhWLBtJrD+ X-MS-Exchange-MessageSentRepresentingType: 1 Date: Mon, 6 Nov 2023 11:11:40 +0000 Message-ID: <email address removed for privacy reasons> References: <qqlqZVEGSUGdfkkLCnN91g@geopod-ismtpd-3> In-Reply-To: <qqlqZVEGSUGdfkkLCnN91g@geopod-ismtpd-3> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: <email address removed for privacy reasons> msip_labels: MIME-Version: 1.0 X-TMN: [r5utGcWVTS7gofUfa5lv18DRBhTsIXRwIOZyXGRHSVghVGDDlsoRt1TNgnXukr/S] X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: GV2P189MB2307:EE_|AM0P189MB0819:EE_ Return-Path: email address removed for privacy reasons X-MS-Office365-Filtering-Correlation-Id: 07266d6f-eb8e-4113-09b3-08dbdeb926b3 X-Microsoft-Antispam: BCL:0; X-Microsoft-Antispam-Message-Info: 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 X-MS-Exchange-AntiSpam-MessageData-ChunkCount: 1 X-MS-Exchange-AntiSpam-MessageData-0: =?us-ascii?Q?OBSyud3LiSrk0+kcJmyKYje6lgXK/XBxBnMj9b6gRw65BCsTi3A8MjrMrpwc?= =?us-ascii?Q?mGDZ78bsF0YtKkeOAATXqatlF7kj/pWuccZWoftWzEkEyI3Zvx9Zt/KNynT2?= =?us-ascii?Q?HLmnR6AUDeztLgEQ/RQgaAdaGIr99Sqmv4hBEgJCPOy1L7Xx3/2SUvVaJVmJ?= =?us-ascii?Q?JTxoSCnFfT5Y37iYlG2cLMGoy1czqvp6wsLnyVMBR6oFvZpZEc4RJBCbC8J9?= =?us-ascii?Q?WoCxQHXHEBF2QMB+c/VOGCeKzAypGFtc/G2Chd5Z9opU33NAN0tT5q6/AezF?= =?us-ascii?Q?dgg5kClvgybbXpkyyGojwzlOJ5Iq8EGu+qzEGVxfnn5IPWvArrRmG1LKeXc+?= =?us-ascii?Q?s1kpJ/436kV8JSb2h8XgctEULU5up/xp5WMuoxdLVZeaCIqUZixCvC+LB172?= =?us-ascii?Q?i6+YLdOZfSl5YSCR6ki75dPi/Pm5YYLIP+Gi9sVMbHGRbFNA2pkoGtsS/i5W?= =?us-ascii?Q?4NuNzJ4eG6ltV1srqEGU8CRwjOGCjme7pm+5URaPQBNsJ2UyKGw3UqCAj8qT?= =?us-ascii?Q?9RltvW+Uwi31jQuWRGEceui3La4cTe9d4zN/+eYn+87UTDpYwos9tqu5rV43?= =?us-ascii?Q?a+dugrt+D5g3dr9VLxDysp6iX7pyBDyU/dDlXAJBCfA0Lvm9ggy3KR/VtEBu?= =?us-ascii?Q?Z5AJ5Z7gS+n7p4dIyJsRj+59nG3krGeFC+1XZNcgUYY23wlJ+TJs7fBP6I7l?= =?us-ascii?Q?bZ3o2v7pByCYLIBctEfKPiHUuKUCXqi9aYKVhC3iMzR8xkQtv7PLwz+gqxBH?= =?us-ascii?Q?fGYfzgeFkKe7hy/P+MIPlEUvi8FnqhmxbISAbMdUfnzR8fNYbIfH/zUXT5k+?= =?us-ascii?Q?MUXr418QKqSmovBbRKikytHy0xLyGg3xNBQ1/UQqCigwPsiwwbH3wSkZhECs?= =?us-ascii?Q?urQRmTr2XhSwAC1MUCbWgfbn9EUSdFdyfZvjL+7rPYyl9f6iAxya7rj8kbgi?= =?us-ascii?Q?0POVyMZDLpFVr+BNaPwCKOwDi5ywKBrXJlavEzVN9JdpaJwmgnY/Y5jJTJB9?= =?us-ascii?Q?TUfl9UcIcSs8MPQUcuJvdVYsgkQZTzwHfG5vOcBnGcXMoqxQE7P2UZoWdU+B?= =?us-ascii?Q?KMVPoGGoq/OwHhCbM0X5XaO3OMsu5N7wwMvps/2WngH1mP3glWpQoA/HnXPu?= =?us-ascii?Q?DU1qgwxka8plZVAlBq/C4F+5oIaRrmiJ+bFshqzvNL8g86K0rqhDcdCd9uuA?= =?us-ascii?Q?bIgZFi9et1ggV6STeq2Fmmi+TIB7Ef8BgmJeRsrXhTLvo5xCucj/QTrk/PCy?= =?us-ascii?Q?DaLTTXTBiD7h3B48BmqRnf9GHwp4sM2JgahiyLqh5Q=3D=3D?=
- Aline_CascaisCopper Contributor
losingthewilltolive Pernille-Eskebo I am experiencing the same problem I also use hotmail to run a business and take care of personal matters. This is a paid service. Kindly resolve a.s.a.p.
- GstoorCopper Contributor
- 5ch4fCopper Contributorsame here
- Iffy1110Copper Contributor
Same issue since this morning with the via desktop.
- DjeArca2470Copper Contributor
Exactly same problem - all message containing PDF are returned with this error message.
I hope Microsoft would fix this very quickly.
- Eric955Copper Contributor
I can't attach PDF files in hotmail.com as of today with the same error messages.
- BusMusCopper ContributorIt is a bug, they are working on it to get fixed. For now, i found a way to work around this problem. Save your mail with the pdf attachement as a concept. Afterwards go in with your mobile device to send it from there.
- ITGuy337Brass ContributorDo you have an official report? I can't find anything definitive from M$
- jnewgardCopper Contributor
I'm another one who has fallen victim. My PDF attachments are no longer being received—png files are fine.
- larimerjoannCopper Contributor
SO Frustrating!!!!jnewgard
- Abbigail13Copper Contributor
Same here! I'm getting the same issue. I thought it was just me and have tried numerous different things, hopefully Microsoft resolves soon losingthewilltolive
- Martijn_AlthuizenCopper ContributorSame over here,
Somebody knows a solution ????- BusMusCopper Contributor
Martijn_Althuizen
Ik heb hetzelfde probleem, ben blij dat ik op dit forum gestuit ben. Kon mijn facturen al niet verzenden naar mijn opdrachtgevers 😞
Same problem here, only via laptop, not via mobile device. With PDF docs