Forum Discussion
.OST file problem
My pc died, but I had saved my .ost file. I wasn't able to export my contacts from outlook. I use Gmail with imap settings. I installed Outlook 2021 on the new pc and connected to my gmail account...
That error often means there is an issue with the .PST file. Have you tried running the Inbox Repair Tool (Scanpst.exe) on the .PST file? Instructions are here:
Using the Inbox Repair Tool (scanpst.exe)
More info on the error is here:
An Unknown Error Occurred Error Code 0x80070002 in Outlook
I get that error when I get to the New Outlook Data file window box. I then highlight Outlook data file (.pst). As soon as you click Ok, the error comes up. You don't even get a chance to browse to your data file. The same error pops up when you select iCloud from the window. Truly bizarre.