Forum Discussion
Angela McGhin
Jul 17, 2019Copper Contributor
Using the 'sync' button in SharePoint library does not sync files/folders
Hi - I'm not sure if this is an issue with SharePoint or with OneDrive. We have an issue when trying to sync additional files/folders from a SharePoint library. If we go into our OneDrive settings a...
Angela McGhin
Jul 18, 2019Copper Contributor
Thanks Adam - Seems a bit odd tho that once you've synced the root folder, you can't add subfolders from the browser. I know it works through the onedrive settings function, but seems like such a straightforward function to have available!
I'll keep trying however!
Jul 18, 2019
Makes sense to me. Why would you want to sync again when your already syncing the files?
- Angela McGhinJul 18, 2019Copper Contributor
Sorry - I don't think I explained that correctly, or perhaps using the wrong terms.
I meant that I've synced some subfolders from the library already (not the entire library) so I have a link to the main folder within OneDrive and synced sub folders within it. What I've been trying to do within the browser is sync additional folders from that library, and that's the part that's failing. Unless I go into the OneDrive settings and add folders that way.
- mbusheyOct 15, 2020Copper Contributor
Angela McGhin try switching to OneDrive Classic and re-syncing.
- AbdulRahimJan 13, 2021Copper Contributor
Hi,
I am also facing a similar problem. I recently bought 1TB OneDrive space for personal use. When I try to use "Sync" option, the popup with the message "Getting ready to sync.." appears and it stays without any further execution.
Could you please post any ideas to fix this problem? That would be of really great help.
Best regards,
Abdul