Forum Discussion
Angela McGhin
Jul 17, 2019Brass Contributor
Using the 'sync' button in SharePoint library does not sync files/folders
Hi - I'm not sure if this is an issue with SharePoint or with OneDrive. We have an issue when trying to sync additional files/folders from a SharePoint library. If we go into our OneDrive settings a...
Jul 17, 2019
Worked fine, did a different folder in same library, both times say about to sync, the popped open onedrive and synced.
- Jul 17, 2019Yeah, this should work , although ive seen some delay in explorer, showing the synced folders! Refresh or restart explorer / log out / restart and see if they show up then
- Angela McGhinJul 18, 2019Brass Contributor
Hi Guys - thanks for the replies.
I've tried it again but still no luck. I'm using edge, select the subfolder I'd like to sync, hit the sync button, I get the 'getting ready to sync...' box and then a request to open OneDrive (which I approve), but then a tray notification to say I'm already syncing the root folder.
Perhaps I need to get our IT support to check out configuration??
- Jul 18, 2019Hi!
Hmm! Im sure this happened to me! Trying to think of what I did!
Try this: go to settings in Onedrive and remove the root folder sync there! Then sync the sub folders! Then if you need the entire root folder do that last