Forum Discussion
Using the 'sync' button in SharePoint library does not sync files/folders
Angela McGhin try switching to OneDrive Classic and re-syncing.
Hi,
I am also facing a similar problem. I recently bought 1TB OneDrive space for personal use. When I try to use "Sync" option, the popup with the message "Getting ready to sync.." appears and it stays without any further execution.
Could you please post any ideas to fix this problem? That would be of really great help.
Best regards,
Abdul
- JavierOSeidorJan 20, 2021Copper Contributor
When i try to edit Onenote since "teams". I can edit, add some text, etc. perfect.
But, when i want to edit with de App (not web app) and try to sync.
I always had the problem. "Getting ready to sync..." and not finish the process
I think that there is a problem between sharepoint online and the Apps with the sync process. Sync process cannot detect which file is the newest and appears the "Getting ready...".
I have try:
Close Office
Close processStop-Process -Name "Msosync"
Stop-Process -Name "Msouc"
Stop-Process -Name "Groove"
Stop-Process -Name "OneDrive"
Stop-Process -Name "Teams"
Clear caché:
C:\Users\userjavi\AppData\Local\Microsoft\Office\16.0\OfficeFileCache
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Internet\Server Cache
Add web to Truster Center:
* Inetcpl.cpl -> Trusted sites* OneNote -> File -> Options -> Trusted sites