Forum Discussion
ron_barcia
Apr 05, 2024Copper Contributor
Urgently Requesting Help Fearing I Lost Data
I am panicking after accidentally downloading a new OneDrive installer on my 2019 Macbook Pro, while attempting to download Microsoft Word from the Microsoft 365 suite. I assumed I'd have an option...
Mike Williams
Apr 05, 2024Steel Contributor
ron_barcia I don't know how you tried to contact OneDrive support so can't comment other than to say that they are generally quite responsive.
If you log in via a web browser you can download files separate to the synchronisation mechanism and put them wherever you want .Check the online recycle bin and file version history of files you think may differ from latest.
Also, it shouldn't be necessary after 40+ years of desktop computers to say keep backups!