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AtanasM's avatar
AtanasM
Iron Contributor
Mar 21, 2022

Unable to set up OneDrive on a MAC

I cannot install OneDrive on a MAC. Error message: "Your OneDrive folder can't be created in the location you selected. Try a different location. Make sure that the location isn't on a removable dri...
OneDrive for Business
jcrows's avatar
jcrows
Copper Contributor
Aug 31, 2022

BarneyRubble-AMX 

I tried a bunch of the stuff above, but resetting OneDrive using the ResetOneDriveApp.command script is what finally worked for me:

 

  • Quit OneDrive. (Select the cloud icon in the top tray, then select Settings > Quit OneDrive.)

  • Find OneDrive in your Applications folder.

  • Right-click OneDrive and select Show Package Contents.

  • Browse to the Contents > Resources folder.

  • Double-click ResetOneDriveApp.command (or ResetOneDriveAppStandalone.command, if you're using the standalone app).

  • Start OneDrive and finish the setup process.

Copied from:

https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

 

See also:

https://answers.microsoft.com/en-us/msoffice/forum/all/cannot-create-onedrive-folder-on-my-new-mac/b2a5ce01-911d-4344-8959-b3b34cd15b84

 

 

BarneyRubble-AMX's avatar
BarneyRubble-AMX
Copper Contributor
Aug 31, 2022

jcrows That looks very reasonable.  Last week my OneDrive just started populating on its own.  It was after a Safari update so I suspect for my system it was something Apple did that stopped it and then corrected it.  Oh well.  It is working fine now.

 

Thanks to all for your thoughts and ideas.

 

Jack