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AtanasM's avatar
AtanasM
Iron Contributor
Mar 21, 2022

Unable to set up OneDrive on a MAC

I cannot install OneDrive on a MAC. Error message: "Your OneDrive folder can't be created in the location you selected. Try a different location. Make sure that the location isn't on a removable dri...
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rickyisbell's avatar
rickyisbell
Copper Contributor
Apr 26, 2022

viktorv Just wanted to let all know that this worked for me. You must delete the entire cloud storage folder and then run OneDrive again.

BarneyRubble-AMX's avatar
BarneyRubble-AMX
Copper Contributor
Apr 26, 2022
Tried twice, no joy. Even used an app to remove all of OneDrive (Nektony App Cleaner & Uninstaller) and the CloudStorage folder twice. No joy. Will try to boot into Safe mode and try again.
  • jcrows's avatar
    jcrows
    Copper Contributor
    Aug 31, 2022

    BarneyRubble-AMX 

    I tried a bunch of the stuff above, but resetting OneDrive using the ResetOneDriveApp.command script is what finally worked for me:

     

    • Quit OneDrive. (Select the cloud icon in the top tray, then select Settings > Quit OneDrive.)

    • Find OneDrive in your Applications folder.

    • Right-click OneDrive and select Show Package Contents.

    • Browse to the Contents > Resources folder.

    • Double-click ResetOneDriveApp.command (or ResetOneDriveAppStandalone.command, if you're using the standalone app).

    • Start OneDrive and finish the setup process.

    Copied from:

    https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

     

    See also:

    https://answers.microsoft.com/en-us/msoffice/forum/all/cannot-create-onedrive-folder-on-my-new-mac/b2a5ce01-911d-4344-8959-b3b34cd15b84

     

     

    • sakraitongsansuk's avatar
      sakraitongsansuk
      Copper Contributor
      Aug 18, 2024

      I have tried this method and it absolutely works for my macbook, thanks.

    • jiefk's avatar
      jiefk
      Copper Contributor
      Mar 03, 2024
      Great. Worked.
    • IESHeather's avatar
      IESHeather
      Copper Contributor
      Oct 18, 2023

      This worked perfect! Thank you so muchjcrows