Forum Discussion
Maljane1
May 20, 2024Copper Contributor
Unable to delete files following a reduction in OneDrive space
Hello everyone, I’m explaining my problem: I work as a teacher in a public school and our Ministry of National Education has partnered with Microsoft to provide a Microsoft school account for each te...
Mike Williams
May 20, 2024Iron Contributor
Maljane1 You have my sympathies re the IT manager. Unfortunately more common than is necessary. They should be either resetting the policy long enough for you to rectify the situation, or filing a support ticket with Microsoft.
First: never mix personal files and work files on an account you don't manage. This forum is full of accounts of people getting locked out of their files. At the very least keep your own proper backups but understand your personal files risk privacy invasions by the real account owners.
What error message do you get when trying to delete files from the web view?