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Two onedrive for business file explorer "Onedrive - companyname" entries
Hi Everyone, I have a user with two "OneDrive - CompanyName" entries in their file Explorer after installing the onedrive.exe downloaded from Microsoft last week. [see the attached image] Eac...
Many thanks for your quick replies and help.
It turned out that for some reason (I don't know why) when OneDrive.exe was installed it didn't take over groove.exe as normally happens. Both ended up running in parallel synchronizing the same folder.
What worked for this user was:
If a user has 2 OneDrive for business entries in the left hand side of File explorer. One with 2 clouds (groove.exe) and one with one clouds (onedrive.exe) then to resolve this I did the following:
Both groove.exe and onedrive.exe were in the startup area. I removed groove from startup, I unsynched groove.exe from the Onedrive folder it and onedrive.exe were pointing to. I stopped groove. When the user rebooted, file explorer only showed onedrive a single time with the onedrive.exe icon.
Hope is that when kass reboots groove won't start up again.
also try removing OneDrive Credentials from Control Panel ==> User ==> Credential Manager
in some cases that will remove duplications.
Hi MuazOnline
I've just tested this and this didn't solve my issue. Thanks for the reply though. I'm still stumped as to what is causing this.
Dorje
