Forum Discussion
Two OneDrive folders showing with Explorer
If I pause Syncing then Settings is greyed out and unavailable!
So I checked the Choose Folder under Settings first and it points to the C:\ OneDrive folder not to the OneDrive - Personal folder !
Not sure how to proceed now?
It appears that your situation involves OneDrive settings pointing to the C:\ OneDrive folder instead of the OneDrive - Personal folder, which is causing confusion and syncing issues. Here’s how you can proceed to correct this:
Steps to Proceed:
Step 1: Resolve Syncing and Settings Accessibility
- Resume Syncing if Paused:
- Since the Settings option is greyed out when syncing is paused, you'll need to resume syncing to access and modify settings.
- Click on the OneDrive icon in the taskbar notification area.
- Click on the Help & Settings icon (gear).
- Select "Resume syncing" to activate the settings option.
Step 2: Update OneDrive Settings
- Check Choose Folder Settings:
- Right-click on the OneDrive icon in the taskbar notification area.
- Select "Settings".
- Navigate to the "Account" tab and click on "Choose folders".
- Ensure that the path for the OneDrive folder points to the correct location, which should be the OneDrive - Personal folder (typically located at C:\Users\YourUsername\OneDrive).
Step 3: Adjust Folder Pointing
- Reconfigure OneDrive Folder Location:
- If the current path points to the C:\ OneDrive folder instead of OneDrive - Personal, you'll need to adjust it.
- Select the checkbox next to "OneDrive - Personal" to ensure it's syncing.
- Deselect any checkbox associated with the C:\ OneDrive folder.
Step 4: Verify and Test
- Confirm Syncing Behavior:
- Once settings are updated, monitor the OneDrive icon to ensure it indicates syncing is active.
- Create a test file in the OneDrive - Personal folder and check if it syncs properly across devices.
- Remove or rename a test file in the C:\ OneDrive folder to verify it does not affect the syncing process of the OneDrive - Personal folder.
Step 5: Cleanup and Maintenance
- Finalize Changes:
- Once verified that syncing is functioning correctly with the OneDrive - Personal folder, you can proceed to clean up the C:\ OneDrive folder.
- Rename or delete the C:\ OneDrive folder to avoid confusion and potential syncing conflicts.
- Empty the Recycle Bin after deleting to permanently remove the folder and its contents from your system.
Additional Tips:
- Restart OneDrive: After making changes, restart the OneDrive application to ensure all adjustments take effect.
- System Restart: Sometimes, a system restart helps clear any lingering sync issues and ensures all settings are properly applied.
By following these steps, you should be able to correct the settings to point to the correct OneDrive folder (OneDrive - Personal) and resolve the issue of having two conflicting OneDrive folders.
My answers are voluntary and without guarantee!
Hope this will help you.
- Thanks for persisting with this problem for me.
Unfortunately un-checking the existing folders included doesn't show the 'users' folder you have suggested.
I am beginning to think this is going to need registry editing to solve.You are right , i had the same issue and both point to same underneath folder. I used solution outlined in this and it worked - https://answers.microsoft.com/en-us/msoffice/forum/all/two-onedrive-folders-in-file-explorer/f102a15e-5a93-4758-a370-c08babfda69c
If you're unable to see the "users" folder or the correct OneDrive - Personal folder path in the Choose Folder settings within OneDrive, and you suspect that registry editing might be necessary to resolve the issue, here are some steps and considerations you can follow:
Steps to Consider for Registry Editing:
1. Backup Important Data:
- Before making any changes to the registry, it's crucial to back up your important data. This ensures that you can revert any changes if something goes wrong.
2. Accessing the Registry Editor:
- Press Win + R on your keyboard to open the Run dialog box.
- Type regedit and press Enter to open the Registry Editor.
- If prompted by User Account Control (UAC), click "Yes" to allow Registry Editor to make changes to your device.
3. Navigating to OneDrive Settings:
- In the Registry Editor, navigate to the following path:
HKEY_CURRENT_USER\Software\Microsoft\OneDrive
- Here, you might find settings related to the OneDrive configuration.
4. Adjusting Registry Entries:
- OneDrive Folder Location: Look for entries that specify the location of the OneDrive folder. You may need to modify these entries to point to the correct location (typically C:\Users\YourUsername\OneDrive for the OneDrive - Personal folder).
5. Modifying Values:
- Double-click on the registry entry to modify its value data.
- Enter the correct path (C:\Users\YourUsername\OneDrive) if it's not already set correctly.
6. Restarting OneDrive:
- After making changes in the registry, close the Registry Editor.
- Restart the OneDrive application to ensure that it picks up the new settings.
- Click on the OneDrive icon in the taskbar notification area.
- Click on the Help & Settings icon (gear) and select "Exit OneDrive".
- Restart OneDrive by searching for it in the Start menu and opening it again.
7. Verifying Syncing Behavior:
- Once OneDrive restarts, monitor the syncing behavior.
- Check if it correctly syncs files to the OneDrive - Personal folder (C:\Users\YourUsername\OneDrive).
- Test by adding, modifying, or deleting files to ensure syncing works as expected.
8. Cleaning Up:
- Once verified, you can consider cleaning up any unnecessary folders or remnants of the old OneDrive folder location (if applicable).
Caution:
- Registry Editing: Editing the registry can potentially cause system instability or unintended consequences if not done correctly. Ensure you follow the steps carefully and back up your data beforehand.
- Expertise: If you're not comfortable with registry editing, consider seeking assistance from someone with experience in managing registry settings.
By following these steps, you should be able to address the issue of OneDrive pointing to the incorrect folder location and ensure that syncing works smoothly with the correct OneDrive - Personal folder path.
Hope this will help you.
- I found and edited the Registry, re-booted but OneDrive settings still shows C:\OneDrive not C:\Users\UserName\OneDrive !!
What would happen to my files if I Un-installed and re-installed?
