Forum Discussion
Someone changed my email but i still have access to my account
You can try to act in this order as quickly as possible; time is a big factor in such situations.
If:
- Your password still works
- You can still sign in
- But a new email address (from Russia) was added or set as primary
Then:
- The attacker likely added an alias or changed the primary alias
- They may be waiting before locking you out
You are in a time window where you can still secure the account.
DO THIS NOW (in order, don’t skip steps)
Secure the account immediately
Go to:
https://account.microsoft.com/security
- Change your password (use a new, strong one)
- Choose Sign me out everywhere
- Turn on Two-Step Verification (Authenticator app preferred)
Do this even if the password “wasn’t changed”.
Remove the attacker’s email / alias
Go to:
Your info → Manage how you sign in to Microsoft
- Identify the Russian email
- Remove it
- Make sure YOUR email is:
- Verified
- Set as Primary alias
If Microsoft asks you to confirm → do it immediately.
Change password on EVERYTHING ELSE
If this Microsoft account was used for:
- Gaming
- Pay Pal
- Other logins
Change those passwords too.
Assume the old password is compromised.
If the recovery form is locked due to too many attempts:
- Do NOT keep retrying
- It resets automatically after time (usually 24–48 hours)
But since you still have access, manual recovery is NOT your primary path right now.
If Microsoft blocks alias removal
If you cannot remove the attacker’s email:
1. Go to
https://support.microsoft.com/account-billing
2. Choose:
- Account & profile
- Compromised account
3. Request chat or call support
4. Say clearly:
“An attacker added a new alias to my Microsoft account.
I still have access and need the alias removed immediately.”
This gets routed differently than normal recovery.
Bottom line
You are not locked out yet
This is a known Microsoft account takeover pattern
Acting now can fully secure the account
Waiting increases the risk dramatically
My answers are voluntary and without guarantee!
Hope this will help you.
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