Slow OneDrive Upload Speed

Do you guys remember the Microsoft demo where they showed how much faster the OneDrive upload was compared to other cloud storage providers. Apparently this is no longer the case. I have had users re...

OneDriveVsBoxUpload.mp42.3 MB

OneDrive for Business

Ryan Schouten

Brass Contributor

Dec 23, 2019

I do have to say that in my instance Microsoft was very responsive and we were able to pretty much resolve the slowness problem. I would say anyone that is having issues open a support ticket with Microsoft. With our ticket Microsoft was able to identify a couple issues in the farm our tenant is in and resolved those issues.

DaveIrl

Copper Contributor

Dec 23, 2019

Ryan Schouten

Hi Ryan,

I signed up for Office365 Business Premium about 3 months ago and have opened approx. 6 tickets with Microsoft about various problems. I must admit most of the problems were due to their lack of information about moving from OneDrive personal to OneDrive for Business… which turned into a nightmare and I have lost over 5 full days of work trying to fix issues related to this.

But there were also issues with getting archiving working in Office too.

There are times I just wished I had stayed using Office 2013 rather than moving to Business Premium and OneDrive for Business in particular. But the functionality of Outlook using Exchange is good … so that has been the main benefit I am getting.

I have not opened a ticket about the slowness of OneDrive for Business as the problems are intermittent… and I must admit I do not have much confidence in their support people.

I used to work for over 16 years in software development and am amazed at the inexperience of the people they give jobs to who deal with their support. ‘Inexperience’ is being polite if you knew some of the responses that I have received.

Do you mind sharing with us… what issues the support person identified that were causing slowness on your system?

Best Wishes,

Dave

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