Forum Discussion
Sharing option missing in Windows File Explorer
Hello, we noticed that for many of our machines using Windows 10 1607 and 1709 the Windows File Explorer context menu option to share a file is missing. Does anybody know where to look first ...
Thanks, I can confirm that this is the solution.
I compared a machine where it's working with one that's not. Here's what I found in the registry:
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\FileSyncEx only has the (Standard) entry for both machines.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions only has a "Cached" subfolder on both machines.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions has an "Approved" and "Cached" folder on both machines.
Here're the keys for the machine where it's working:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{09A47860-11B0-4DA5-AFA5-26D86198A780}"="EPP"
"{0F8604A5-4ECE-4DE1-BA7D-CF10F8AA4F48}"="Contacts folder"
"{13D3C4B8-B179-4ebb-BF62-F704173E7448}"="Windows Contact Preview Handler"
"{16C2C29D-0E5F-45f3-A445-03E03F587B7D}"="group_wab_auto_file"
"{289AF617-1CC3-42A6-926C-E6A863F0E3BA}"="DLNA Namespace Extension"
"{3DBEE9A1-C471-4B95-BBCA-F39310064458}"="Microsoft Camera Raw Property Store"
"{4F58F63F-244B-4c07-B29F-210BE59BE9B4}"=".group shell extension handler"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{8082C5E6-4C27-48ec-A809-B8E1122E8F97}"=".contact shell extension handler"
"{92dbad9f-5025-49b0-9078-2d78f935e341}"="Microsoft Windows Mail Html Preview Handler"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{b9815375-5d7f-4ce2-9245-c9d4da436930}"="Microsoft Windows Mail Html Preview Handler"
"{BFD468D2-D0A0-4bdc-878C-E69C2F5B435D}"="Microsoft Windows Mail Html Preview Handler"
"{CF67796C-F57F-45F8-92FB-AD698826C602}"="contact_wab_auto_file"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{f8b8412b-dea3-4130-b36c-5e8be73106ac}"="Microsoft Windows Mail Html Preview Handler"
"{656172DA-E9F8-4216-8A7E-07D91E2E3AA2}"="Windows Search Vault Cache Namespace Extension Class"
"{8BA85C75-763B-4103-94EB-9470F12FE0F7}"="Microsoft SkyDrive Pro Icon Overlay 1 (ErrorConflict)"
"{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"="Microsoft SkyDrive Pro Icon Overlay 2 (SyncInProgress)"
"{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"="Microsoft SkyDrive Pro Icon Overlay 3 (InSync)"
"{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}"="Microsoft OneDrive for Business Browser Helper"
"{0875DCB6-C686-4243-9432-ADCCF0B9F2D7}"="Microsoft OneNote Namespace Extension for Windows Desktop Search"
"{E3956DCF-D1C7-4375-AAAA-22FF8191C479}"="Microsoft Access Metadata Handler"
"{33154C99-BF49-443D-A73C-303A23ABBE97}"="Microsoft Excel Metadata Handler"
"{01BE4CFB-129A-452B-A209-F9D40B3B84A5}"="Microsoft PowerPoint Metadata Handler"
"{5383EF74-273B-4278-AB0C-CDAA9FD5369E}"="Microsoft Visio Metadata Handler"
"{5985FC23-2588-4D9A-B38B-7E7AFFAB3155}"="Microsoft Word Metadata Handler"
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}"="Microsoft Access Thumbnail Handler"
"{72B66649-3DBF-429F-BD6F-7774A9784B78}"="Microsoft Excel Thumbnail Handler"
"{35C5242B-7455-4F9C-962B-369EA43ED6F3}"="Microsoft PowerPoint Thumbnail Handler"
"{AFE9E2F0-5BBA-4169-A33B-EE3727AC3482}"="Microsoft Visio Thumbnail Handler"
"{355822FC-86F1-4BE8-B5F0-A33736789641}"="Microsoft Word Thumbnail Handler"
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"="{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
"{D66DC78C-4F61-447F-942B-3FB6980118CF}"="{D66DC78C-4F61-447F-942B-3FB6980118CF}"
...and here for the machine where it's not
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{09A47860-11B0-4DA5-AFA5-26D86198A780}"="EPP"
"{0F8604A5-4ECE-4DE1-BA7D-CF10F8AA4F48}"="Contacts folder"
"{13D3C4B8-B179-4ebb-BF62-F704173E7448}"="Windows Contact Preview Handler"
"{16C2C29D-0E5F-45f3-A445-03E03F587B7D}"="group_wab_auto_file"
"{289AF617-1CC3-42A6-926C-E6A863F0E3BA}"="DLNA Namespace Extension"
"{3DBEE9A1-C471-4B95-BBCA-F39310064458}"="Microsoft Camera Raw Property Store"
"{4F58F63F-244B-4c07-B29F-210BE59BE9B4}"=".group shell extension handler"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{8082C5E6-4C27-48ec-A809-B8E1122E8F97}"=".contact shell extension handler"
"{92dbad9f-5025-49b0-9078-2d78f935e341}"="Microsoft Windows Mail Html Preview Handler"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{b9815375-5d7f-4ce2-9245-c9d4da436930}"="Microsoft Windows Mail Html Preview Handler"
"{BFD468D2-D0A0-4bdc-878C-E69C2F5B435D}"="Microsoft Windows Mail Html Preview Handler"
"{CF67796C-F57F-45F8-92FB-AD698826C602}"="contact_wab_auto_file"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{f8b8412b-dea3-4130-b36c-5e8be73106ac}"="Microsoft Windows Mail Html Preview Handler"
"{656172DA-E9F8-4216-8A7E-07D91E2E3AA2}"="Windows Search Vault Cache Namespace Extension Class"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{DB19096C-5365-4164-A246-59FEFF9D8062}"="Nameext"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{0875DCB6-C686-4243-9432-ADCCF0B9F2D7}"="Microsoft OneNote Namespace Extension for Windows Desktop Search"
"{E3956DCF-D1C7-4375-AAAA-22FF8191C479}"="Microsoft Access Metadata Handler"
"{33154C99-BF49-443D-A73C-303A23ABBE97}"="Microsoft Excel Metadata Handler"
"{01BE4CFB-129A-452B-A209-F9D40B3B84A5}"="Microsoft PowerPoint Metadata Handler"
"{5383EF74-273B-4278-AB0C-CDAA9FD5369E}"="Microsoft Visio Metadata Handler"
"{5985FC23-2588-4D9A-B38B-7E7AFFAB3155}"="Microsoft Word Metadata Handler"
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}"="Microsoft Access Thumbnail Handler"
"{72B66649-3DBF-429F-BD6F-7774A9784B78}"="Microsoft Excel Thumbnail Handler"
"{35C5242B-7455-4F9C-962B-369EA43ED6F3}"="Microsoft PowerPoint Thumbnail Handler"
"{AFE9E2F0-5BBA-4169-A33B-EE3727AC3482}"="Microsoft Visio Thumbnail Handler"
"{355822FC-86F1-4BE8-B5F0-A33736789641}"="Microsoft Word Thumbnail Handler"
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"="{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
"{D66DC78C-4F61-447F-942B-3FB6980118CF}"="{D66DC78C-4F61-447F-942B-3FB6980118CF}"
What I could see is that on the working machine the icons that appear when a files is being synched, ready or in error exist whereas they do no on the machine where the sharing context menu entry is missing. I'd like to add that on the faulty machine these three icons are indeed missing as well but I was mainly concerned about the missing sharing option in the context menu.
Any idea? I already tried resetting the OneDrive but it didn't change anything.
Thanks.
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\FileSyncEx only has the (Standard) entry for both machines.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions only has a "Cached" subfolder on both machines.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions has an "Approved" and "Cached" folder on both machines.
Here're the keys for the machine where it's working:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{09A47860-11B0-4DA5-AFA5-26D86198A780}"="EPP"
"{0F8604A5-4ECE-4DE1-BA7D-CF10F8AA4F48}"="Contacts folder"
"{13D3C4B8-B179-4ebb-BF62-F704173E7448}"="Windows Contact Preview Handler"
"{16C2C29D-0E5F-45f3-A445-03E03F587B7D}"="group_wab_auto_file"
"{289AF617-1CC3-42A6-926C-E6A863F0E3BA}"="DLNA Namespace Extension"
"{3DBEE9A1-C471-4B95-BBCA-F39310064458}"="Microsoft Camera Raw Property Store"
"{4F58F63F-244B-4c07-B29F-210BE59BE9B4}"=".group shell extension handler"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{8082C5E6-4C27-48ec-A809-B8E1122E8F97}"=".contact shell extension handler"
"{92dbad9f-5025-49b0-9078-2d78f935e341}"="Microsoft Windows Mail Html Preview Handler"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{b9815375-5d7f-4ce2-9245-c9d4da436930}"="Microsoft Windows Mail Html Preview Handler"
"{BFD468D2-D0A0-4bdc-878C-E69C2F5B435D}"="Microsoft Windows Mail Html Preview Handler"
"{CF67796C-F57F-45F8-92FB-AD698826C602}"="contact_wab_auto_file"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{f8b8412b-dea3-4130-b36c-5e8be73106ac}"="Microsoft Windows Mail Html Preview Handler"
"{656172DA-E9F8-4216-8A7E-07D91E2E3AA2}"="Windows Search Vault Cache Namespace Extension Class"
"{8BA85C75-763B-4103-94EB-9470F12FE0F7}"="Microsoft SkyDrive Pro Icon Overlay 1 (ErrorConflict)"
"{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"="Microsoft SkyDrive Pro Icon Overlay 2 (SyncInProgress)"
"{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"="Microsoft SkyDrive Pro Icon Overlay 3 (InSync)"
"{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF}"="Microsoft OneDrive for Business Browser Helper"
"{0875DCB6-C686-4243-9432-ADCCF0B9F2D7}"="Microsoft OneNote Namespace Extension for Windows Desktop Search"
"{E3956DCF-D1C7-4375-AAAA-22FF8191C479}"="Microsoft Access Metadata Handler"
"{33154C99-BF49-443D-A73C-303A23ABBE97}"="Microsoft Excel Metadata Handler"
"{01BE4CFB-129A-452B-A209-F9D40B3B84A5}"="Microsoft PowerPoint Metadata Handler"
"{5383EF74-273B-4278-AB0C-CDAA9FD5369E}"="Microsoft Visio Metadata Handler"
"{5985FC23-2588-4D9A-B38B-7E7AFFAB3155}"="Microsoft Word Metadata Handler"
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}"="Microsoft Access Thumbnail Handler"
"{72B66649-3DBF-429F-BD6F-7774A9784B78}"="Microsoft Excel Thumbnail Handler"
"{35C5242B-7455-4F9C-962B-369EA43ED6F3}"="Microsoft PowerPoint Thumbnail Handler"
"{AFE9E2F0-5BBA-4169-A33B-EE3727AC3482}"="Microsoft Visio Thumbnail Handler"
"{355822FC-86F1-4BE8-B5F0-A33736789641}"="Microsoft Word Thumbnail Handler"
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"="{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
"{D66DC78C-4F61-447F-942B-3FB6980118CF}"="{D66DC78C-4F61-447F-942B-3FB6980118CF}"
...and here for the machine where it's not
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]
"{08165EA0-E946-11CF-9C87-00AA005127ED}"="WebCheckWebCrawler"
"{09A47860-11B0-4DA5-AFA5-26D86198A780}"="EPP"
"{0F8604A5-4ECE-4DE1-BA7D-CF10F8AA4F48}"="Contacts folder"
"{13D3C4B8-B179-4ebb-BF62-F704173E7448}"="Windows Contact Preview Handler"
"{16C2C29D-0E5F-45f3-A445-03E03F587B7D}"="group_wab_auto_file"
"{289AF617-1CC3-42A6-926C-E6A863F0E3BA}"="DLNA Namespace Extension"
"{3DBEE9A1-C471-4B95-BBCA-F39310064458}"="Microsoft Camera Raw Property Store"
"{4F58F63F-244B-4c07-B29F-210BE59BE9B4}"=".group shell extension handler"
"{60254CA5-953B-11CF-8C96-00AA00B8708C}"="Shell extensions for Windows Script Host"
"{7D559C10-9FE9-11d0-93F7-00AA0059CE02}"="Code Download Agent"
"{7FC0B86E-5FA7-11d1-BC7C-00C04FD929DB}"="WebCheck SyncMgr Handler"
"{8082C5E6-4C27-48ec-A809-B8E1122E8F97}"=".contact shell extension handler"
"{92dbad9f-5025-49b0-9078-2d78f935e341}"="Microsoft Windows Mail Html Preview Handler"
"{ABBE31D0-6DAE-11D0-BECA-00C04FD940BE}"="Subscription Mgr"
"{b9815375-5d7f-4ce2-9245-c9d4da436930}"="Microsoft Windows Mail Html Preview Handler"
"{BFD468D2-D0A0-4bdc-878C-E69C2F5B435D}"="Microsoft Windows Mail Html Preview Handler"
"{CF67796C-F57F-45F8-92FB-AD698826C602}"="contact_wab_auto_file"
"{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"="WebCheck"
"{F5175861-2688-11d0-9C5E-00AA00A45957}"="Subscription Folder"
"{f8b8412b-dea3-4130-b36c-5e8be73106ac}"="Microsoft Windows Mail Html Preview Handler"
"{656172DA-E9F8-4216-8A7E-07D91E2E3AA2}"="Windows Search Vault Cache Namespace Extension Class"
"{42042206-2D85-11D3-8CFF-005004838597}"="Microsoft Office HTML Icon Handler"
"{DB19096C-5365-4164-A246-59FEFF9D8062}"="Nameext"
"{0006F045-0000-0000-C000-000000000046}"="Microsoft Outlook Custom Icon Handler"
"{0875DCB6-C686-4243-9432-ADCCF0B9F2D7}"="Microsoft OneNote Namespace Extension for Windows Desktop Search"
"{E3956DCF-D1C7-4375-AAAA-22FF8191C479}"="Microsoft Access Metadata Handler"
"{33154C99-BF49-443D-A73C-303A23ABBE97}"="Microsoft Excel Metadata Handler"
"{01BE4CFB-129A-452B-A209-F9D40B3B84A5}"="Microsoft PowerPoint Metadata Handler"
"{5383EF74-273B-4278-AB0C-CDAA9FD5369E}"="Microsoft Visio Metadata Handler"
"{5985FC23-2588-4D9A-B38B-7E7AFFAB3155}"="Microsoft Word Metadata Handler"
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}"="Microsoft Access Thumbnail Handler"
"{72B66649-3DBF-429F-BD6F-7774A9784B78}"="Microsoft Excel Thumbnail Handler"
"{35C5242B-7455-4F9C-962B-369EA43ED6F3}"="Microsoft PowerPoint Thumbnail Handler"
"{AFE9E2F0-5BBA-4169-A33B-EE3727AC3482}"="Microsoft Visio Thumbnail Handler"
"{355822FC-86F1-4BE8-B5F0-A33736789641}"="Microsoft Word Thumbnail Handler"
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"="{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
"{D66DC78C-4F61-447F-942B-3FB6980118CF}"="{D66DC78C-4F61-447F-942B-3FB6980118CF}"
What I could see is that on the working machine the icons that appear when a files is being synched, ready or in error exist whereas they do no on the machine where the sharing context menu entry is missing. I'd like to add that on the faulty machine these three icons are indeed missing as well but I was mainly concerned about the missing sharing option in the context menu.
Any idea? I already tried resetting the OneDrive but it didn't change anything.
Thanks.
Well yeah, you seem to be missing the relevant extensions. Reinstalling the client should fix that, assuming it has enough permissions to write to those keys. So I would also check any restrictions you impose on those machines.
