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AtanasM's avatar
AtanasM
Iron Contributor
Sep 28, 2022

Shared folders are empty in OneDrive on mobile devices

Shared folders are shown in OneDrive app on mobile devices, but are empty with size 0 KB. The issue exists only on mobile devices (smartphones and tablets), but doesn't exist in OneDrive web and desktop apps. Current version: 6.64.

3 Replies

  • RaeCharlie's avatar
    RaeCharlie
    Copper Contributor
    Same problem a year later! This issue is affecting a shared folder on a SharePoint group.
    • BKalbakk's avatar
      BKalbakk
      Copper Contributor

      RaeCharlie or AtanasM  Any luck this this?

       

      I've had a ticket going for about a year, but Microsoft never managed to to fixed this. I dont know how many hours I've spent, but it is ridiculous. I've done everything, from screen recording, fiddler network capture, dozens of remote sessions with Microsoft support. 

       

      I have basically handed over all posssible information, and this summer they decided just to close the ticket because I was away on vacation for a couple of weeks. 

      • RaeCharlie's avatar
        RaeCharlie
        Copper Contributor

        I have the problem only for users not in the primary domain. Maybe this information could help you. BKalbakk 

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