Forum Discussion
Removing an account from OneDrive for Android
Hi Counie,
Quickest way to do this is click on the OneDrive app, on the bottom right you will see a tab called 'Me'. From here you will see sign-out at the bottom of the list.
You'll need to ensure that the account you want to move is selected first (you can confirm this by clicking in the top left as soon as you open the app, if this is a work account it will be a briefcase icon).
Thanks,
James
- This does not work if you cannot already sign into the account you want to remove. Which is common when the account is a work account for a company you no longer work for.
- This exactly. I have an old work account and I've left so it's disabled. If you can't sign into the work account then you will never get rid of it.
Hi James Parle
I'm having the problem Counie described (the post to which you replied). But in my case, I'm the end-user.
When I click the profile icon in the upper left-hand corner of the File Explorer window of the Android OneDrive app, it lists three accounts. The last is the one I want to fully remove.
Two Accounts in a Signed-In State
- My personal Microsoft Account
- My enterprise Office 365 Account
One Account in a Signed-Out State
- An OnMicrosoft.Com Account I've used in the past
What happens as I follow your instructions
- Before letting me select the OnMicrosoft.Com account in the upper left-hand corner, Android OneDrive makes me sign in to it.
- After doing so, I sign out of it (as you instruct) in the lower right-hand corner of the Android OneDrive app window.
- At that point, on checking the account drop-down list accessible via tapping on the profile icon in the upper left-hand corner of the app window, I find I'm back where I started.
- ---> The same three accounts are shown as described above, with the same signed-in/signed-out statuses!
- The situation fails to improve when I follow Angstromm's procedure.
- ---> The same three accounts are shown as described above, with the same signed-in/signed-out statuses!
Thank you in advance for your help!
Kind regards,
Paul
- I have the same problem. Looking forward to an answer!
Been trying to eliminate a OneDrive account w/o success. And I can't sign out of account in OneDrive as that option is grayed out. The other OneDrive account the Sign Out option is active. Here's the whole story:
On my Android device (Samsung Galaxy Note10+) I have two one drive accounts I've been using: one a school account and the other a personal account and have been doing so for a long time now without issue.
For some reason, another personal account I have with Microsoft now keeps showing up in OneDrive and, therefore, OneDrive won't allow me to sign in to the account I want to use.
I've tried deleting account in phone's settings but it keeps coming back. So, I've gone into Apps Settings and Forced Stop on OneDrive, Disabled, Cleared Cache and Data, deleted all OneDrive accounts but, after restarting OneDrive, the unwanted account pops back up again.
AngstrommI have the same problem. It keeps opening my old account will not let me close as it is grayed out tells me my OneDrive is full and then insists that I upgrade. Which I have but it won't sync or open my new account. I have removed it and entered my new email and password and it returns back to the old account.
- Cannot change one drive account on android
- Hello microsoft!! Please resolve this? Why cant u all leave it the way it is instead of annoying millions of customers? It is so annoying, im having trauma if my phone asked to update.
I have read many posts online on how to sign out from one drive account and sign on with another one drive account however I wasn't able to find any one that works until this morning.
This is what I did (For Samsung account users) step by step
Sign in to my samsung account online
Click on "Services"
Click on connected services (Linked services)
Un-link microsoft account.
Restart your phone
Open one drive app in your phone
click on "me" icon
Sign out will appear at the bottom
Sign out from your old account
sign in with your new account
Hope this help.
Remember to remove your old account from your microsoft office and update your new account.
