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CameronGo's avatar
CameronGo
Brass Contributor
Mar 15, 2017

Recurring issue with "you already have a folder or file with this name"

I am seeing a recurring issue that seems to have started within the last 2 weeks where new folders are added or folders are renamed and OneDrive reports that it cannot sync the folder b/c i "already have a folder or file with this name."  This is definitely not the case.  I am able to resovle by manually copying the same folder directly to the web location, which then successfully syncs locally.  The issue is fairly easy to recreate and I'm attaching a video of me creating and resolving the issue.

Video link: https://goo.gl/bZeRDw

5 Replies

  • Tuah Anh Nguyen's avatar
    Tuah Anh Nguyen
    Copper Contributor

    Hi Cameron Gocke

     

    I have this problem 2 months ago, til now not resolve yet. I can not access to your link

     

    Please advise

     

    Thanks in advance

     

  • Are you using the latest version of the OneDrive sync client?
    I've had this issue myself recently and it was quite frustrating, but it appears to have gone in the latest version.
    • CameronGo's avatar
      CameronGo
      Brass Contributor

      I'm not sure what the very latest might be, but I'm currently running 17.3.6798.0207 and still having the issue.

      • Yep that's definitely the latest build. It's a shame you're still having that.
        Is it happening to just you, or others in your organisation as well?

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