Forum Discussion
vikram404
May 25, 2020Copper Contributor
PST On OneDrive Consumed all the space
I am in a situation where a single PST File has consumed almost 93% of the space on my OneDrive and now I have run out of space. Can someone provide a step-by-step guidance on how to solve this issue...
- May 25, 2020
Hi, whilst your pst file is open within Outlook (which I'm assuming is the case), you will not be able to move or delete it from your OneDrive as it is in use. So the first step you need to take is to right click the root of the PST folder within Outlook and then close the folders so Outlook is not showing them anymore.
Then, I would suggest moving your pst file to another location to get it off your OneDrive.
Are you using Exchange Online for your email? If so, what licence do you have? If you have an E1 licence, then you will have a 50gb mailbox available, if E3, then you will have 100gb mailbox available. You can import your PST into your mailbox, or if you wanted to keep it separate from your main mailbox, you could enable your Online Archive mailbox and import the PST into here. You can see further details on your options as follows;
Hope this helps.
vikram404
Jun 07, 2020Copper Contributor
OneDrive is not allowing me to delete any file from the Folders in OneDrive and now it has completely run out of space. Neither am I able to add any files or delete now - seems like a deadlock. Is there anything that I can do from my side or should I contact the Administrator?
PeterRising
Jun 07, 2020MVP
Oh so you are not an administrator yourself? In that case, yes I would suggest you contact your administrator for help with this.