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vikram404's avatar
vikram404
Copper Contributor
May 25, 2020

PST On OneDrive Consumed all the space

I am in a situation where a single PST File has consumed almost 93% of the space on my OneDrive and now I have run out of space. Can someone provide a step-by-step guidance on how to solve this issue...
  • PeterRising's avatar
    May 25, 2020

    vikram404 

     

    Hi, whilst your pst file is open within Outlook (which I'm assuming is the case), you will not be able to move or delete it from your OneDrive as it is in use.  So the first step you need to take is to right click the  root of the PST folder within Outlook and then close the folders so Outlook is not showing them anymore.

     

    Then, I would suggest moving your pst file to another location to get it off your OneDrive.  

     

    Are you using Exchange Online for your email?  If so, what licence do you have?  If you have an E1 licence, then you will have a 50gb mailbox available, if E3, then you will have 100gb mailbox available.  You can import your PST into your mailbox, or if you wanted to keep it separate from your main mailbox, you could enable your Online Archive mailbox and import the PST into here.  You can see further details on your options as follows;

     

    https://docs.microsoft.com/en-us/microsoft-365/compliance/enable-archive-mailboxes?view=o365-worldwide

     

    https://docs.microsoft.com/en-us/microsoft-365/compliance/importing-pst-files-to-office-365?view=o365-worldwide

     

    Hope this helps.

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