Forum Discussion

Brass Contributor

Feb 24, 2019

Solved

Policy Preventing Known Folder Move

I am testing Known Folder Move in our environment but I can't get it to work successfully. No matter whether I enforce it through Group Policy or try it manually, the following error occurs: I...

Known Folder Move

Robert James Reber
Feb 26, 2019
Here is the setting I discovered that caused this issue.
HKCU > Software > Microsoft > Windows > CurrentVersion > Policies > Explorer
DisablePersonalDirChange = (0)
Once this was set to (0) that policy issue went away.
Hope this helps you.

Yordan_Yordanov

Brass Contributor

Feb 26, 2019

I ran GPResult several times to make sure that no restrictive policies apply to the client. The only ones that apply regarding OneDrive are:

Robert James Reber

Brass Contributor

Feb 26, 2019

Here is the setting I discovered that caused this issue.

HKCU > Software > Microsoft > Windows > CurrentVersion > Policies > Explorer

DisablePersonalDirChange = (0)

Once this was set to (0) that policy issue went away.

Hope this helps you.

Gary1264
Copper Contributor
May 10, 2023
That key does not exist. Robert James Reber
Yordan_Yordanov
Brass Contributor
Feb 26, 2019
Yes, absolutely! This corresponds to the following policy:

Once I removed it, it worked! Thanks very much to both of you for helping me sort this out!
- Adam1313
  Copper Contributor
  Jan 09, 2023
  Setting this policy to disabled and adding a warning note in the policy comments completely resolved the OneDrive backup issues in our environment. After a simple gpupdate all the red disappeared, and we could backup user folders to OneDrive automatically as we desired. Thank you for sharing this.
  - PepperdotNet
    Brass Contributor
    Feb 12, 2023
    Adam1313 Which policy? There are at least two suggested in the previous comments.