Forum Discussion
Photos App - OneDrive Memories does not work
I have followed the steps found at https://support.microsoft.com/en-us/office/using-samsung-gallery-with-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3
Under the section To disconnect your Samsung Gallery from OneDrive are the steps needed.
Hello!
Is your OneDrive account synced with Samsung's photo gallery? I have the same problem and more people with the account synchronized with Samsung's gallery too.
Yes, the Samsung Gallery is synced.
I have had this unresolved issue for years, and I have always used Samsung Gallery Sync with OneDrive. That might be a correlation.
I have followed the steps found at https://support.microsoft.com/en-us/office/using-samsung-gallery-with-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3
Under the section To disconnect your Samsung Gallery from OneDrive are the steps needed.