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Martin-Coupal's avatar
Martin-Coupal
Steel Contributor
Nov 11, 2024

PDF fillable forms freeze on iOS 18.1

Since we upgraded to iOS 18.1, when trying to fill a PDF form, OneDrive will freeze and close. It occurs on all our iPAD and iPhones. Anyone having this issue? Any advice?

Thanks.

  • tylermlutz's avatar
    tylermlutz
    Copper Contributor

    Same problem here. What I found was, the only way to (sort of) make it work is to zoom way in on the field to fill, complete the field, then zoom out and hit Save. But it will crash and reload after this. Repeat. Hope this gets resolved.

  • Tobias_W's avatar
    Tobias_W
    Copper Contributor

    Same Problem here. Thought we had wrong formated PDF Files but it seems to be a global problem.

  • KenJohnson2's avatar
    KenJohnson2
    Brass Contributor

    Same problem for us. OneDrive app closes/crashes when filling out PDF forms and it just started after upgrading to iOS 18.1.

  • Martin-Coupal's avatar
    Martin-Coupal
    Steel Contributor

    I've submitted the issue to the "Service Health" reported issues and the answer was "No problem has been detected". I don't know why they offer this option to report an issue because everytime I find a issue that is confirmed after a while, it is always the same "No problem has been detected" response in this "Reported issues" feature. 

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