Forum Discussion
OneDrive(22.33.213.2) Keeps Crashing on Windows 11
I'm running OneDrive (version 22.33.213.2) on Windows 11, since it was updated to this version, it keeps crashing:
Faulting application name: OneDrive.exe, version: 22.33.213.2, time stamp: 0xd37e7e7f
Faulting module name: KERNELBASE.dll, version: 10.0.22000.527, time stamp: 0x71a5cb5d
Exception code: 0x80000003
Fault offset: 0x00000000000f57a2
Faulting process id: 0x3ec0
Faulting application start time: 0x01d82d935be6f17e
Faulting application path: C:\Program Files\Microsoft OneDrive\OneDrive.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ba88d605-2aca-4ae6-a213-ebad354cb4e5
Faulting package full name:
Faulting package-relative application ID:
I also tried:
1. install in %localappdata% folder (the default path)
2. restart computer
3. reinstall onedrive
4. run a sfc /scannow
3 Replies
Other things you can try...
Profile Corruption Check
Create a new local Windows user account (Settings > Accounts > Family & other users > Add account), log in there, install OneDrive fresh, and test sync. If it works cleanly, the issue stems from corrupted profile data in your main account—avoid copying all folders at once; migrate files selectively (e.g., Documents only, exclude hidden app data) while monitoring for crashes.
Deeper System Repair
Perform an in-place Windows 11 upgrade: Download the latest Windows 11 ISO from microsoft.com/software-download/windows11, mount it, run setup.exe, and choose "Keep personal files and apps." Do this in Clean Boot mode first (msconfig > Services > Hide Microsoft > Disable all; Startup > Disable via Task Manager) to rule out third-party conflicts.
OneDrive-Specific Fixes
- Rename the OneDrive settings folder to force a full reset: Close OneDrive, navigate to %localappdata%\Microsoft\OneDrive, rename "settings" to "settings.old," then relaunch.
- Block version-specific update: Use WSUS Offline or edit registry (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive > DWORD "DisableFileSyncNGSC" = 1) to pause auto-updates until Microsoft patches this build.
My answers are voluntary and without guarantee!
Hope this will help you.
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We have the same issue and waiting for MS to provide the build to test. If anyone has the solution to this issue, please share
- I disabled scheduled task "OneDrive Standalone Update Task-<SID>", but it was enabled automatically (I think it was enabled by OneDrive itself), so now it was updated from 22.33.213.1 to 22.33.213.2 again.
