Forum Discussion
OneDrive Storage Issue After Joining Microsoft 365 Family
Hi all,
I recently joined a Microsoft 365 Family plan through an invitation from a colleague. When I check my OneDrive storage online, it shows that I have plenty of space available. However, on my OneDrive desktop app, it only displays 5GB and notifies me that I don’t have enough storage.
I have tried unlinking and reconnecting my OneDrive account on my PC, but the issue persists. I have also waited for five days, expecting the storage to update, but nothing has changed.
I dont download Office 365, i only download Onedrive because i had my Office 2021.
Has anyone encountered this issue before? Any suggestions on how to fix it?
1 Reply
I have encountered the problem since yesterday. I renewed my subscription on May 9th, the subscription is valid until May 2026. Everything was absolutely normal until yesterday. But suddenly I have the message that my storage is 5Go, and that I my files will be deleted ! It is also said that I will not be able to use my Outlook mailbox in the near time….
I have paid 99 euro for 1To. I tried to contact Microsoft yesterday, they are unable to solve the concern. They told me to contact Apple and Apple said to revert to Microsoft !
I am totally confused because I need to have access to all my files and the Outlook mailbox.
