OneDrive says tnot enough cloud space and asks me to free up space, but there are enough space.

It sounds like OneDrive might be misreporting your available storage, which can happen if local cache data or syncing gets stuck. Before canceling, you could try signing out and back into OneDrive on all your devices, clearing the OneDrive cache, or unlinking and re-linking your PC to your account. If that doesn’t help and support still isn’t responding, you might try reaching out via Microsoft’s chat or phone support instead of waiting on the ticket. If you still get no help, then yes, moving to a NAS could be a solid alternative for full control over your files, but hopefully, it won’t come to that!

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