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leishen670's avatar
leishen670
Copper Contributor
Oct 09, 2021

OneDrive popup annoying error message every a few minutes

Every a few minutes, OneDrive pop up this annoying error message says "Microsoft SharePoint is restarting..."

 

Version: 

21.200.0926.0001

OS:

Win7 64bit

 

Event log:

Faulting application name: Microsoft.SharePoint.exe, version: 21.200.926.1, time stamp: 0xcf931ff3
Faulting module name: Microsoft.SharePoint.dll, version: 21.200.926.1, time stamp: 0x8df6e440
Exception code: 0xc0000005
Fault offset: 0x0002923f
Faulting process id: 0x233c
Faulting application start time: 0x01d7bccba266da10
Faulting application path: C:\Users\leshe\AppData\Local\Microsoft\OneDrive\21.200.0926.0001\Microsoft.SharePoint.exe
Faulting module path: C:\Users\leshe\AppData\Local\Microsoft\OneDrive\21.200.0926.0001\Microsoft.SharePoint.dll
Report Id: 2aebc3a0-28bf-11ec-932c-005056c00008

 

    • cgreway's avatar
      cgreway
      Copper Contributor
      So my Office did another automatic update and this is happening again. Frustrating...
  • kywelch's avatar
    kywelch
    Copper Contributor
    we have many users that started getting this same error message last week? did you find the fix?
    • leishen670's avatar
      leishen670
      Copper Contributor
      I ended up rename the EXE in the folder, seem works for me.
      • peetm's avatar
        peetm
        Copper Contributor
        Did the same. Killed the app, then renamed the .exe. Popup's gone and everything seems to be working fine.
  • VinceIT's avatar
    VinceIT
    Copper Contributor
    A few of the users in our domain have the same issue starting from a few days ago. I did the below two things and the message never came back:

    1) Go to Outlook > Preferences > Add-ins, choose 'COM Add-ins' next to the 'Run' button, and then click on the 'Run' button. In the 'COM Add-ins' dialog box, uncheck 'Microsoft SharePoint Server Colleague Import Add-in' and click on the 'Yes' button.
    2) Uninstall OneDrive from 'Programs and Features'.

    I hope these help, thanks.

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