Forum Discussion
OneDrive only signs into personal account, business account displays error code 0x8004de40
After resetting my laptop (Windows 10, version 21H1), OneDrive only signs into my personal account. While trying to add my business account in Settings/Account, error code 0x8004de40 is displayed des...
At work, we configure our OneDrive for business to only sync to computers joined to our company domain. Could this be the issue for you, LuisGerardoAlfaro ?
Kelly-D-Jones Thank you for your prompt response. I'm certain this is not the issue. I contacted our business IT technicians who confirmed we have no restrictions to access OneDrive from personal devices. Moreover, I had been accessing my business OneDrive account from my personal laptop before I reset it, and as I mentioned in my original post, I used another laptop running the same version of Windows 10 connected to the same WiFi and successfully connected to both my personal and business OneDrive accounts. I therefore suspect it is a configuration issue with my laptop.
