Forum Discussion
OneDrive for Business Client Stuck Processing nn changes for 2 full days. Never stops
Starting on 01/29/2019, one of my client PCs is stuck "Processing Changes". It never stops. I'm running Version 2019 (Build 19.002.0107.0008). I found a "Known Issue" at https://support.offic...
vpicco, thanks for posting. Would you happen to know whether OneDrive completely re-synced all of your OneDrive files after re-setting, or did it just (somehow) re-link what you had on the local hard drive with what it had in the cloud.
My OneDrive has about 100gb in the cloud, and I was concerned about ending up with two full copies on the local PC if I did the reset.
Thanks again.
JayFMSTechComm It was extremely fast so I think it only operates on the settings and not on the actual files. When I ran the command I actually did not see anything happen so I thought it didn't work and I ran it again. Then I noticed that OneDrive was closed, and I restarted it. I do not have a lot of stuff, so your experience may be different.
Also to know, sometimes there are these sync problems if you are making changes to files that are shared. Sometimes a different user "locks" a file by opening it. I have found that sometimes this "locking" state prevented the sync from working properly.
vpiccothe reset basically does the same as unlink / link - it goes through all of the thousands of files and determines if a download is warranted - if the file is already there and equal, it leaves it alone. But in my case it stays on 'processing 11000 changes' and counting down to zero for a while.
Jake63Thank you for posting.
Before you did a reset, was it stuck counting down for days, or did it eventually finish? Is it correct to assume that you did the reset because the client was "stuck processing changes."
After you did the reset, did it eventually finish "processing changes?"
Thanks again
shoudl I understand that the parameter '/reset' will reset only its control files/database and not the files itself??
Are you sure about that?
We have a customer using Adobe Premier with a lot of large video files (1GB or more each one) on a folder shared with other 03 guys, that issue is let them crazy. Repeated issues around large files and which results on Onedrive hanging on "processing changes".
vpicco-- Thanks again for posting. As I mentioned below, I was able to recover by unpairing, reinstalling OneDrive, and re-downloading everything. I will try your solution if I ever hit this issue again in hopes that it doesn't force a total download. If it does, no harm done because my solution caused a definite re-download.
Best regards,
Steve
