Forum Discussion
OneDrive for Business | Known folder silently redirection not work
WilsonSu So we are trying to achieve the same thing using group policy, we have moved all the personal folders back to the C drive, (they were on a windows server), checking the 'Shell folders' & 'user shell folders' registry keys and there are no values containing a server path.
Still no redirect, just the warning that the administrator has enforced a policy.
We have destroyed the OneDrive Registry key completely and re-launched OneDrive, the personal folders fail to move/backup.
We have the same problem on many PCs but we can't work out what setting/registry key is stopping this work.
The issue might be still related to the conflict of Known Folder redirection in Group Policy. Here are two conflict policies in my experience as below.
The first path of the GPO is “User Config -> Policies -> Administrative Templates -> Desktop -> Prohibit User from manually redirecting Profile Folders”.
The second path of the GPO is “User Configuration -> Policies -> Windows Settings -> Folder Redirection -> Desktop/Documents/Pictures”.
Another point is that KFM GPO needs to input your <tenant ID> and only be available in OneDrive for Business. Otherwise, to confirm whether it is the conflict of GPO cause this issue, you could try to use a PC to manually backup your known folders in settings to see whether it has error message.
- Mario PastoraJul 31, 2019Brass ContributorThanks so much, In fact we were able to find which GPO had us cornered and in fact we were redirecting the Documents folder to a local network drive letter. once we disabled that we were able to move on and made it past to a new issue which prevents us from enabling Silent Sign On. Whenever a Windows 10 user's profile gets recreated OneDrive will get stuck complaining that this folder already exists and won't make it past unless you right click on OneDrive blue icon break OneDrive and then Launch OneDrive from the user's profile and Sign in manually only then the OneDrive stays.. has anyone else experience this? perhaps knows a work around to this?
- WilsonSuJul 31, 2019
Microsoft
Mario Pastora It should be related to another registry key as following.
You could check or change the registry key <SilentBussinessConfigCompleted> to 0 in <Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive>. Then the silently sign on will be triggerred again when you restart the computer.
- Mario PastoraAug 01, 2019Brass Contributor
Testing it out as we speak... WilsonSu I shall report that it works fine for the user's profile for which we deleted the profile for prior. But when I go try to sign in with a user that has never logged in before to that PC I keep getting this error Login was either interrupted or unsuccessful. Please try logging in again. Code: 0x8004deb4 (RETRY or CANCEL) when I click on Retry it just say We can't sync your "OneDrive - Company name" folder Sorry, we can't add your "oneDrive - mycompany" folder right now Please try again. Do I have to do this at each new user that tries to sign in? individually?
<SilentBussinessConfigCompleted> to 0 in <Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\OneDrive