Forum Discussion

MVP

Jul 18, 2018

Onedrive "disappears" from my computer regularly

Hello, every few days, I haven't quite identified the pattern, OneDrive stops working. It cannot be found by opening the start menu and typing OneDrive. The start menu icon has disappeared. The...

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Paul Cunningham

Iron Contributor

Jul 18, 2018

I've seen discussions elsewhere that OneDrive.exe disappears while Windows 10 updates are installing, and then is replaced when the updates complete. I haven't seen that personally though as I don't use Windows 10 as my primary computer right now.

Perhaps check your update history to see whether your PC is repeatedly trying and failing to install some updates.

IngeborgHawighorst

MVP

Jul 18, 2018

Thanks for your reply. I checked the Update history and it is a string of "Successfully installed". Nothing failed, nothing is waiting to be installed.

BTW, this morning, OneDrive is gone again, and the time stamp of the OneDriveSetup.exe is from this morning, around the time I woke my computer.

There must be something to stop this behaviour.

Paul Cunningham
Iron Contributor
Jul 19, 2018
Does the frequency of this issue align with the OneDrive release dates? (keeping in mind that a rollout can take a couple of weeks to reach you)

https://support.office.com/en-us/article/new-onedrive-sync-client-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0
- IngeborgHawighorst
  MVP
  Jul 20, 2018
  Hi Paul, the frequency of this issue seems to correlate with the frequency of the OneDriveSetup.exe being updated on my machine, which appears to be every few days, not weeks.