Forum Discussion
RandomDave
Oct 18, 2022Brass Contributor
OneDrive crashing on stop-sync of SharePoint sites.
Hello fine IT people. Since last week we have multiple users (and more each day) reporting that their OneDrive apps crash when they stop sync on SharePoint sites. Tried OneDrive repair, uninstall/re...
- Oct 24, 2022
We've confirmed that KB5018410 was causing OneDrive to crash on unsync and are rolling it back in our environment.
RichardH_LT
Oct 24, 2022Copper Contributor
Confirmed, uninstalling KB5018410 fixes the problem.
In case it's helpful, this was the error logged in Event Viewer when OneDrive crashed:
Faulting application name: OneDrive.exe, version: 22.202.925.2, time stamp: 0xa2c15e54
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2130, time stamp: 0xb0fac6c9
Exception code: 0xc0000409
Fault offset: 0x000000000010fdf2
Faulting process id: 0x48f0
Faulting application start time: 0x01d8e7c4051e7f61
Faulting application path: C:\Program Files\Microsoft OneDrive\OneDrive.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 4f18f189-f568-4f3b-bdd0-ad62c74208ef
Faulting package full name:
Faulting package-relative application ID:
In case it's helpful, this was the error logged in Event Viewer when OneDrive crashed:
Faulting application name: OneDrive.exe, version: 22.202.925.2, time stamp: 0xa2c15e54
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2130, time stamp: 0xb0fac6c9
Exception code: 0xc0000409
Fault offset: 0x000000000010fdf2
Faulting process id: 0x48f0
Faulting application start time: 0x01d8e7c4051e7f61
Faulting application path: C:\Program Files\Microsoft OneDrive\OneDrive.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 4f18f189-f568-4f3b-bdd0-ad62c74208ef
Faulting package full name:
Faulting package-relative application ID: