Forum Discussion
Onedrive closing and not synchronizing, DLL error
Hello, I have a complicated problem in Onedrive, every time when it starts the synchronization it closes and presents the error below, I use it on Windows server 2012 R2
Problem signature:
Problem Event Name: BEX
Application Name: OneDrive.exe
Application Version: 20.114.607.2
Application Timestamp: a60e5af4
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.17134.12
Fault Module Timestamp: bb0923b6
Exception Offset: 000a273b
Exception Code: c0000409
Exception data: 00000007
Operating system version: 6.3.9600.2.0.0.272.7
Location ID: 1046
Additional Information 1: 7455
Additional Information 2: 7455fbbe246e0fc954df8fd278c1fbba
Additional Information 3: a719
Additional Information 4: a719f4d59150affdaa1fe0142d3174e2
claudioegj This error indicates a buffer overflow (/GS) or DEP exception. Can you provide more info on the OS and it's version (Win+R -> type 'winver'), the version of the Office package installed (also specify if it's x32 or x64), also describe the conditions, i.e. was it working before or it's a fresh installation... any updates installations recently, etc.?
Hello thank you very much for the answer, I use on windows server 2012 R2, I got this problem these days but I realized that the synchronization has not been done since February, there is no office installed on that server
claudioegj Googling ucrtbase.dll + OneDrive, shows this problem has been encountered many times
The article below suggests uninstalling OneDrive and redownloading the latest version.
I tried to install old and updated versions but it doesn't work at all
